Terms & Conditions
This page covers the following topics. Please consult with our FAQ page for additional information not covered below:
Payment Methods
Certificates of Authenticity
Shipping Information
Packing Information
Insurance Information
Return Policy
Return Shipping Procedures
We accept Checks (U.S. Dollars Only), Visa, Master Card, American Express, Paypal,
Bank Transfers, money orders and cashiers checks. Please click here for banking
and wiring instructions for bank transfers and SWIFT transfers.
We are pleased to issue certificates of authenticity upon request. Please make the
request when you process your order. Please note that issuance of certificates of
authenticity is not a standard practice in the antique map trade and most dealers
will only issue them upon request.
We ship packages worldwide, using Federal Express, DHL, UPS and the US Postal Service
(USPS). Orders received during before 3 p.m. Pacific Time on days when the gallery
is open are typically shipped the same day. All other orders are typically shipped
the next business day. When you order a map, you will receive an auto-generated
confirmation email, confirming that your order has been processed by our email server.
We will follow up with written confirmation that your order is in stock and has
been shipped. Feel free to or phone us if you have other questions.
While we make our best efforts to insure timely delivery of your packages, even
the best courier services do not have perfect track records. Holidays and inclement
weather can result in unforeseen delays. If you are purchasing an item for a gift
or you otherwise have a specific deadline, please specify this information on your
order form and use a shipping method that allows a safe time cushion for receipt
of your order.
We have several shipping methods, depending upon the item. Maps are typically shipped
either flat (encapsulated in Mylar and bound between multiple sheets of packing
boards) or in custom thick core packing tubes. If you have a preference, please
feel free to include this information when processing your order.
Shipping Insurance will be added to all items over $200.00. Insurance is typically
billed at $0.05 per $100.00 (e.g., insurance for a $1000.00 map would be $5.00).
All purchases may be returned for any reason within 7 days of receipt of the map
for a full refund. Items must be returned in the same condition as when the item
left the gallery.
If you wish to return an item, please follow these instructions:
1. Phone or email us a message that you plan to return an item purchased. While
it is not required that you give us a reason for the return, we always appreciate
an explanation.
2. Returned items should be properly secured and packed before shipping.
3. Returned items should be shipped back using the same shipping method (or upgraded)
as the original shipment and adequately insured.
4. We typically issue refunds within 2 business days of the receipt of a returned
item.
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